お問い合わせ

We respond to inquiries by email during business hours (Weekdays 9:30 to 18:00).

* Please configure your email to allow messages from "shop.hosonoharuomi.jp".

* We may contact you by phone depending on the nature of your inquiry.

* Inquiries received during weekends, public holidays, year-end period, or Golden Week will be responded to on the next business day.

* Some inquiries require additional review time, or during periods of high volume our response may be delayed. Thank you for your patience.

* Personal information you provide will be managed responsibly and used solely to respond to your inquiry.

* For details on data handling, please review our Privacy Policy.

Customer Information
If you have a registered account, please use the email address you registered with.
Japanese carrier email addresses (@docomo.ne.jp, @ezweb.ne.jp, @au.com, @softbank.jp, etc.) have strong spam filters and may not receive our responses.
We recommend using a non-carrier email address.
About Your Order
For inquiries about purchased products or shipping, please include your order number.
Inquiry